• Precision and Detail: Each Product is meticulously 3D printed on demand, taking 2-3 days to craft with exceptional precision.

Sustainability:

• Eco-Friendly Materials: Produced from renewable biomass, typically derived from plant starches like corn, cassava, sugarcane, or sugar beet pulp.
• Reduced Environmental Impact: Choose a sustainable option for your home decor.

Customization:

• Tailored to Your Style: Contact us before purchasing if you have a specific color or custom design in mind. We'll work with you to create a truly unique piece.

Please Note:

• Natural Variations: Due to the natural fibers in the renewable biomass material, slight color variations may occur, ranging from light to dark.
• Minor Imperfections: There may be minor imperfections, adding to the unique character of each piece.

Embrace the beauty of handcrafted, sustainable home decor.

Domestic Shipping

• Shipping Carrier Selection: At checkout, you can choose your preferred shipping carrier from our available options. If no carrier is selected, we will default to [Primary Shipping Carrier, e.g., USPS].
• Shipping Rates: Shipping costs will be calculated at checkout based on the weight of your order and your selected carrier.
• Processing Time: Orders typically ship within 3-5 business days of purchase.
• Estimated Delivery: Estimated delivery times may vary depending on the selected carrier and your shipping address. Please refer to the carrier's website for specific delivery timeframes.

International Shipping

• Shipping Carrier Selection: We currently offer [list of available international carriers] for international shipping.
• Shipping Rates: International shipping rates will be calculated at checkout based on your shipping address, the weight of your order, and the selected carrier.
• Customs and Duties: Please note that you may be subject to import duties, taxes, or customs charges upon delivery of your order. These charges are the customer's responsibility.
• Estimated Delivery: International shipping times may vary depending on your location and customs clearance procedures. Please allow additional time for delivery.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier's website.

Order Delays

We strive to ship all orders promptly, but unexpected delays may occur due to unforeseen circumstances. We will notify you of any significant delays and provide an estimated delivery date.

If you have any questions about our shipping policy or your order, please contact us.

• Within 12 Hours: Full refunds are available for cancellations made within 12 hours of purchase and before the item has shipped.
• After 12 Hours: Cancellations made after 12 hours may be subject to a processing fee or restocking fee. We will evaluate each request on a case-by-case basis.
• Custom Orders: Personalized orders are generally non-refundable once production begins, as they are tailored specifically to your requirements. However, we may consider exceptions in certain circumstances.

For any cancellation requests or further assistance, please contact us directly. We appreciate your understanding and support!

Our Commitment to Customer Satisfaction

We strive to ensure you're completely satisfied with your purchase. Due to the custom nature of many of our products, we've established the following return guidelines:

Non-Returnable Reasons:

• Change of Mind: We understand that sometimes plans change, but unfortunately, we cannot accept returns due to a change of mind.
• Incorrect Fit: Please carefully review product dimensions and specifications before purchasing to ensure the item will fit your space as expected.

Eligible Returns:

• Damaged or Defective Items: If your item arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery. Be sure to include a photo and detailed description of the issue.

Important Notes:

• Customization and Personalized Products: Due to the unique nature of custom or personalized items, they cannot be returned unless they arrive damaged or defective. Please contact us immediately if you encounter any issues.
• Return Process: If your return meets the eligible criteria, please contact us within 7 days of receiving your item to initiate the return process.
• Item Condition: The item must be returned in its original condition and packaging.
• Refunds: Once we receive and inspect the item, we will issue a refund for the cost of the item.

Shipping Costs:

• Customer Responsibility: The customer is responsible for return shipping costs unless the return is due to a defect or error on our part (e.g., incorrect item sent).

By placing an order, you agree to these return guidelines.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Pedazo or its licensors. You may not reproduce, modify, distribute, or display any content from our website without our prior written consent.  

Licensed Products

Certain products offered on our website are manufactured under license from Cubee, CollectiCraft, Deltaprints, Holoprops, UnchainedHobbies, Jacob Laage Kragh, 3DMieks, Lukes3D. We have obtained the necessary rights and permissions to produce and sell these products.

Product Information

We strive to provide accurate and up-to-date product information on our website. However, we cannot guarantee the accuracy of all information, and we reserve the right to make changes without notice. 

Orders and Payments

• Order Placement: By placing an order on our website, you agree to purchase the products or services specified in your order.
• Payment: All payments must be made in full before we can ship your order. We accept [list of accepted payment methods].
• Price: Prices are subject to change without notice.

Shipping and Delivery

• Shipping Costs: Shipping costs will be calculated and displayed at checkout.
• Delivery Times: We aim to ship orders within 3 to 8 business days of receipt of payment. However, delivery times may vary depending on your location and other factors.
• Damaged or Lost Items: If your order arrives damaged or is lost in transit, please contact us immediately.

Returns and Refunds

Please refer to our Return Policy for details on our return and refund Policy.

Limitation of Liability

In no event shall Pedazo be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.   

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Wyoming. Any disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the courts of Wyoming.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. 

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us.